Central Park Apartments Privacy Policy
1. Introduction
We understand that the privacy of your personal details, and the security
of your transactions with us, is of paramount importance to you. Central
Park Apartments has therefore adopted data protection policies with respect
to your privacy and security. Our Privacy Policy sets out the rules we
will abide by when dealing with personal information we collect from individuals
in the course of our business. We have based our policy upon the Internet
Industry of Australia’s (IIA) draft Privacy Code of Practice, which
adopts internationally recognised Privacy protection standards (such as
the “Safe Harbour” principles required by most European countries).
The IIA Code also covers the requirements of the new Australian Privacy
legislation.
Should you wish to contact us in relation to Privacy, click
here.
We may make alterations or additions to this policy from time to time.
Should we do so, we will update the policy on our website. We require
that all our customers agree to abide by our Privacy policy as part of
our terms of trade. This policy also applies to users of our website who
are not customers of Central Park Apartments.
Please note that we cannot and do not assume any responsibility for the
privacy or security practices of any other websites which you may be able
to access through our site, or for our customers’ level of compliance
with our code.
2. What Information Do We Collect?
Central Park Apartments collects different information about you at different
times. There are 4 broad categories of information that we collect from
you:
i) Information we require to supply our services.
When you first sign up or contact Central Park Apartments either directly
or through a partner, or when you make an inquiry about our services,
we request information such as your name, business name, address and telephone
number. We do not collect or store credit card details.
ii) Non personally identifying information.
In addition to the information you specifically provide above, Central
Park Apartments operates statistics gathering software on its website
to collect information about the number of visitors coming to the site.
No identifying information is collected by this software. The software
records the IP address of the visitor only. We use this information to
improve our own technical structure and performance, and to determine
which areas of our website are most popular.
We also use “cookies”. Cookies are pieces of information
that a website can transfer to an individual’s computer in order
to allow that website to store information about user preferences. We
use cookies which expire once the visitor leaves our website. Cookies
are used to collect session ID’s. It is possible to adjust your
Internet browser to refuse cookies, but you may find that this reduces
the functionality of this site.
iii) Other demographic information.
If you respond voluntarily to our surveys or other interactive communications,
we collect the responses and use the information to improve the quality
and range of Central Park Apartments services.
iv) Personal information stored on a website hosted by OzeClick.
OzeClick will have personal information stored on our servers due to
the fact that we host websites of other organisations. Any information
that is submitted to or collected by these organisations will be physically
located on an OzeClick server. This information, whether voluntarily provided
or not, will not be used or released by OzeClick in any manner, and it
will be kept strictly confidential, unless we are required to release
the information by law.
3. How Do We Use Personal Information We Have Collected?
We collect and use your personal information to operate our website and
deliver our services to you. We will use your personal information to
provide you with technical support, billing, sales support, product upgrades
and information.
We may use your personal information to:
- contact you in relation to upgrading your use of our services;
- monitor and address complaints, other feedback, and to resolve disputes;
- maintain a technical and account history of your dealings with us;
- monitor your compliance with our Acceptable Use Policy and other terms
and conditions of supply;
- comply with our reporting and other obligations to third party licensors
(such as reporting to software suppliers the number and identity of software
licenses we have issued as part of our products).
We will treat all information we collect from you as strictly confidential.
Central Park Apartments does not rent or lease its customer lists to third
parties. We will not reveal, disclose, sell, distribute, rent, licence,
share or pass onto any third party (other than those who are contracted
or supply services to Central Park Apartments) any personal information
that you may have provided to us unless we have your express consent to
do so, other than in the circumstances set out in the next paragraph.
We will disclose your personal information, without notice or your consent,
only if:
a) we are required to do so by law or in the good faith belief that such
action is necessary to conform with the laws, applicable code of conduct
or legal process served on us in relation to our business or website;
b) to protect and defend the rights or property of Central Park Apartments;
c) if we consider it necessary to do so in order to enforce or apply
the terms of any of our agreements with you;
d) if we sell our business or part of it; and d) in extreme circumstances,
to protect the personal safety of users of Central Park Apartments services,
its website, our staff or the public.
4. Security
Our servers are maintained in a controlled, secured environment. Only
staff who need to have access to your personal information in order to
perform their job function are authorised to access the servers. Constant
changes to the Internet and technology mean that we cannot guarantee that
data transmission will be 100% secure, or safe from attack by unauthorised
intruders.
You can elect to provide your details via fax or standard mail.
We do not collect or store credit card details of our clients or users.
For credit card billing and payments we deal through third parties like
the Commonwealth Bank of Australia and PayPal.
5. Other Disclosure By You
You might provide personal information through your participation in chat
sessions, message boards, email exchanges or newsgroups accessed via centralparkapartments.com.au,
or another service provided by Central Park Apartments. This information
is public and immediately available to anyone who has access to such a
site; it is not private. Central Park Apartments urges you to enter only
information in this public domain that you are comfortable sharing with
the public at large. This Privacy policy does not apply to such information.
You should never reveal your password to third parties. If you lose control
of your password, you may lose control over your personal information
and may be liable for actions taken on your behalf by third parties using
your password and/or personal information. Therefore, if your password
has been compromised for any reason, you should immediately change it.
6. How To Access & Correct Your Personal Information
From time to time you may need to update your personal information. We
keep this information in a secure environment which you can request to
be changed by contacting us.
If you contact us via telephone, you will need to answer a few security
questions before any personal information is revealed or amended.
7. Children's Privacy
Central Park Apartments does not knowingly collect, use or market any
information to children without seeking parental or a guardian’s
consent. We also urge you to familiarise yourself with your legal responsibilities
with regard to children and the Internet.
8. Complaints
If you have a complaint about any aspect of our Privacy procedures, please
contact us. We will deal promptly with your complaint. If we cannot resolve
the complaint to your satisfaction within a reasonable time, you or we
may refer the complaint to the Privacy Commissioner.
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